PURPOSE OF THIS POLICY

Dream Educators Agency (“we” ”our,” or “us” {operates https://www.dreameducatorsagency.com} The “website” or “site”.

• This Privacy Policy explains the types of information we collect from you, as well as how that information is stored, processed, and utilized. By accessing and using our website or any of Dream Educators Agency’s services, you agree to the terms outlined in this privacy policy and where applicable our terms and conditions.

• We encourage you to read this privacy policy alongside any other policy or fair processing notices we may provide at the time of collecting or processing your data. This ensures you are fully informed about how and why we use your information. Please note that this privacy policy is intended to complement not replace, other notices or privacy policies.

 

CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES

• This Privacy Policy is effective as of 26th January 2025 and will remain in effect unless modified in the future. Any changes to this privacy policy will take effect immediately upon being posted on this page.

• We reserve the right to update or amend this privacy policy at any time, so we encourage you to review it periodically. Your continued use of our services after any updates are posted constitutes your acknowledgment of the changes and your agreement to comply with the revised privacy policy.

• We regularly review our Privacy Policy and may make modifications or updates as necessary. If any changes significantly impact the way we process your data or your rights we will notify you in advance.

• The personal data we have about you must be accurate and up to date. Please notify us if there are any changes to your personal information during your relationship with us.

• For this Privacy Policy:

• Words in the singular include the plural, and vice versa unless the context indicates otherwise.

• Headings are included for convenience only and do not affect the interpretation of the terms.

• The terms “include” or “including” should not be interpreted as limiting by “other” or similar words and are not to be narrowly construed based on preceding specific examples.

• Reference to laws or regulations includes any amendments, modifications, extensions, consolidations, or re-enactments, as well as any related orders or subordinate legislation unless such changes create new or more burdensome obligations for any party.

 

THIRD-PARTY LINKS

• The site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit. 

 

INFORMATION WE COLLECT

• When you use our website or access any products or services available through our platform whether as a registered user or otherwise or when you visit other pages or mobile applications linked to us, we may request certain information from you.

• Personal information: This includes but is not limited to identifiable details such as your name, email address and your phone number.

• We may also collect information when you interact with us online or offline, such as browser details, support inquiries, contact details, and usage data submitted or shared with us.

• Additionally, for compliance purposes, we may gather information required for Know Your Customer (KYC) processes. This data is utilized to deliver our services, enhance and personalize user interactions and communications and provide support when necessary,

 

SHARING OF INFORMATION WITH THIRD PARTIES

• Dream Educators Agency collaborates with various third parties and service providers to support the delivery of our services. In doing so, we may share personal information with them to ensure smooth operations.

• We may also share your information under the following circumstances:

• To prevent, investigate, or address illegal activities, suspected fraud, potential threats to personal safety, violations of our terms of service or other agreements, or as required by law.

• To facilitate our marketing or advertising efforts.

• To comply with legal obligations, including responding to lawful court orders, subpoenas, warrants, or other requests from public authorities(including national security or law enforcement agencies) 

• In specific cases, personal information may be shared with:

• A company that acquires our business through a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction.

• Any organization we establish business relationships with, provided they implement appropriate security measures to prevent data loss or unauthorized use.

• When we share your data with third parties we ensure that:

• They agree to process your data in compliance with this Privacy Policy our privacy and cookie notice and applicable laws.

• They use your data only for specific purposes and strictly follow our instructions. We do not allow third-party service providers to use your data for their purposes. 

 

COOKIES

• Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

• Cookies can be used to recognize you when you visit our site and remember your preferences, and by using our site or services, you are agreeing to the use of cookies and similar technologies for the purposes described in this privacy policy.

• You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our site may become inaccessible or not function properly.

 

OUR COOKIES POLICY

• Dream Educators Agency uses cookies to differentiate you from other users on our website. This helps enhance your experience while browsing our site or using our services and allows us to improve our platform. By continuing to browse our site you consent to our use of cookies.

• A cookie is a small text file sent to your browser by the website you visit. It helps the website remember details about your visit, such as your preferred language and other settings. The information in cookies is transferred to your computer’s hard drive.

•  We use the following types of cookies:

• Strictly necessary cookies: These cookies are essential for the functioning of our site and platform. They include cookies that allow you to log into secure sections of the website or access e-billing services.

• Analytical cookies: These cookies help us count the number of visitors and track how they navigate through the website. This helps us improve the functionality of our site, ensuring users can easily find what they need.

• Functionality cookies: These cookies recognize you when you return to our site allowing us to personalize your experience by remembering your preferences such as your chosen currency.

• Targeting cookies: These cookies track your visits to our site, including the pages you’ve viewed and the links you’ve followed. We use this information to make the site and ads more relevant to you. We may also share this data with third parties for similar purposes.

• You can block cookies by adjusting your browser settings to refuse the use of all or some cookies. However if you block all cookies, including essential ones, you may not be able to access parts of our site. Except for essential cookies, all other cookies will expire after 2 years.

 

DATA RETENTION- HOW LONG WILL YOU USE MY DATA?

• We will generally only retain your data for as long as reasonably necessary to fulfill the purposes we collected it for, including but not limited to the purposes of satisfying any legal regulatory, tax, accounting, or reporting requirements. All retained data is treated per this privacy policy.

• For partners, this means we will retain your information until you inform us that you wish to terminate your partner relationship with us. We delete personal information 90 days after receiving a partner deletion request.

• We may retain your data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation concerning our relationship with you.

• We may continue to store anonymous or anonymized information such as website visits, without identifiers in order to improve our services.

 

DATA SECURITY

• We have implemented appropriate security measures to protect your data from accidental loss, unauthorized access, misuse, alteration, or disclosure. Additionally, we restrict access to your personal information to those employees, agents, contractors, and third parties who need it for business purposes. They are required to process your data only according to our instructions and are bound by confidentiality obligations.

• We adhere to industry standards for information security management to protect sensitive data, including financial details, intellectual property, and other personal information entrusted to us. Our security protocols cover people, processes and information technology systems based on risk management principles.

• We conduct annual audits to ensure our handling of your credit card information complies with industry guidelines.

• While we prioritize the security of your personal information, please note that no method of transmission over the internet or electronic storage is completely secure. Although we take commercially reasonable measures to safeguard your personal data, we cannot guarantee its absolute security.

 

MARKETING

• We may use your identity contact, technical, usage, and profile data to form a view of what we think you may want or need, or what may be of interest to you.

• You may receive marketing communications from us if you have requested information from us or used our services and you have not opted out of receiving that marketing.

• We share your data with any third party for marketing purposes. You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

 

CHANGE OF PURPOSE

• We will only use your data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose please contact us.

• If we need to use your data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

• Please note that we may process your data without your knowledge or consent in compliance with the above rules where this is required or permitted by law.

 

INTERNATIONAL TRANSFERS

• As Dream Educators Agency deals with multiple international partners, we may transmit your personal information outside the country state, or province in which you are located.

• Transferred data may be subject to the laws of those countries. Dream Educators Agency does not transfer or store data in countries that do not have a robust regime of data protection.

 

YOUR LEGAL RIGHTS

• You have the following rights regarding your data:

• Access: You can request a copy of the personal data we hold about you and verify that we are processing it lawfully.

• Correction: You can request corrections to any incomplete or inaccurate personal data we hold about you. We may need to verify the accuracy of the updated data you provide.

• Erasure: You can request the deletion of your data if there is no valid reason for us to continue processing it. You can also request erasure if you object to processing if we have processed your data unlawfully, or if we are required to delete it under local law. However, we may not be able to comply in certain legal circumstances, which we will inform you of if applicable.

• Objection: You can object to the processing of your data when we rely on legitimate interest, especially if something in your situation makes you believe the processing impacts your fundamental rights and freedoms. You can also object to the use of your data for direct marketing purposes.

• Restriction: You can request a suspension of the processing of your data in the following cases:

• To verify the accuracy of the data.

• If the data is being processed unlawfully, you don’t want us to delete it.

• If you need the data to establish, exercise, or defend legal claims even though we no longer need it.

• If you have objected to our use of the data, we need to determine whether we can override our legitimate grounds for processing it.

• Transfer: You can request that we transfer your data to you or a third party in a structured, commonly used, machine-readable format. This only applies to automated data that you initially consented to us using or that we processed to perform a contract with you.

• Withdraw consent: You can withdraw your consent at any time if we process your data based on content. However, this won’t affect the lawfulness of the processing before you withdraw your consent which may not be able to provide certain services and we will inform you if this is the case.

• You won’t need to pay a fee to access your data or exercise the rights mentioned above. However, we may charge a reasonable fee if your request is unfounded, repetitive, or excessive or we may refuse to comply with such requests.

• We may request specific information from you to verify your identity and ensure that the personal data is disclosed only to those entitled to receive it. This is a security measure to protect your data. We may also reach out for further details to expedite our response.

• We aim to respond to legitimate requests within one month. If your request is complex or if you have made multiple requests it may take longer. In such cases, we will notify you and keep you updated. 

 

CONTACT US

• If you have any questions about your personal information or this privacy policy, or if you wish to file a complaint about how Dream Educators Agency handles your personal information, please reach out to us by email at info@dreameducatorsagency.com